Contact us

Questions, Feedback, Comments & Complaints

Quaker Service Australia welcomes inquiries at any time from anyone interested in its work.

Please contact us using the form on this page or by mail, email, or phone:

Executive Manager
Quaker Service Australia
59 Boundary Road
Wahroonga NSW 2076
Phone: 0493 848 321
Email:  administration@qsa.org.au

In accordance with its principles and values, QSA is committed to achieving the highest standard it can in every area of its work. It recognises that good complaint management is a key way of learning what needs to be done to improve our work. Should you wish to make a complaint concerning QSA’s work or policies, the Executive Manager is our initial point of contact.

If however the complaints involve the Executive Manager, please contact the Chair of the QSA Board, using the form on this page or by mail to The Chair at the above address.

The full text of QSA’s Grievance Handling, Complaints, and Dispute Resolution Policy is available on request.

Other websites which may relate to your query or complaint can be found at:

NSW Anti Discrimination Act 1977

Australian Human Rights Commission

or if you consider the matter relates to a breach of the Code of Conduct of the Code of the Australian Council for International Development (ACFID), please contact the ACFID Code of Conduct Committee by mail at;

ACFID Code of Conduct Committee
Private Bag 3
Deakin ACT 2600

or go to: www.acfid.asn.au/code-of-conduct/complaints.

Contact the Convenor

Contact the Administrator

Some of QSA's projects are delivered in partnership with the Australian Government through the Australian NGO Cooperation Program (ANCP).

QSA has signed onto the Australian Council for International Development Code of Conduct See www.acfid.asn.au for details.

QSA’s policies

If you would like to understand more about QSA’s approach to its development work, this website shows you some details of the various projects currently being supported, and for the theory behind …

QSA’s policies can be found here.

If you have a grievance, complaint or dispute find out about our procedures here.